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Lynk

Lynk Technology · McDonough, Georgia

Run We run the IT you have. Build We build the software you don’t.

One local team on both sides of that line — from McDonough, north into Metro Atlanta and south to Macon.

$45 per user / mo Same hour critical response Month‑to‑month after onboarding 24/7 monitoring

Run · Managed IT & Helpdesk

The quiet is the product.

Monitoring, patching, backups and security run in the background. When something does break, a technician here in Georgia is on it within the same business hour — not a ticket number and an auto-reply.

  • Helpdesk that a person answers
  • Monitoring and alerting, 24/7
  • Patching and device health
  • Microsoft 365, email and Teams
  • User onboarding and offboarding
  • Network, Wi-Fi and vendor wrangling

Run · Cybersecurity & Continuity

Included, never upsold.

Security is not a fourth product with its own invoice. It is the baseline in every plan and it deepens as your risk does.

  • MFA enforced everywhere
  • Endpoint and email threat protection
  • DNS filtering and phishing defense
  • Backups tested, not just scheduled
See all three plans

$45–$75 per user / month · published, not quoted

One ticket, start to finish 4 min
  1. 09:47:03 Alert received

    Lobby printer offline

  2. 09:47:18 Triaged

    Severity medium · hardware queue

  3. 09:47:31 Technician assigned

    Local field tech notified

  4. 09:48:44 Remote session open

    Print queue + driver review

  5. 09:51:30 Closed

    Test page good · user notified

A worked example, not a live feed. The shape is the point: alert, human, fix, close — with a name attached at every step.

What it replaces

  • Per-seat subscriptions that scale with your payroll
  • Six tools that refuse to talk to each other
  • The spreadsheet quietly holding it all together
  • A person paid to retype line items

$2k–$10k Monthly stack a typical build replaces

Build · AI-Led Business Solutions

Stop renting software that almost fits.

When the tool you need does not exist, we build it — operations platforms, AI that reads your invoices and purchase orders, automation stitched across Microsoft 365, QuickBooks and your CRM. Delivered, documented, and yours to keep.

Illustration · the class of platform Lynk builds

Why both

Same people, both sides.

Most IT shops resell other people's software. Most software shops have never reset a password at 7 a.m. The team that answers your phone is the team that writes your code — which is why what we build survives contact with your Tuesday.

Operator first
Lynk is run by someone who directed IT and operations for a 50-store, 900-employee retail group before starting it.
Local, on the corridor
Based in McDonough, right on I-75 — which is what puts Atlanta to the north and Macon to the south inside a comfortable drive.
We eat it first
Lynk's own dispatch, invoicing and support run on software Lynk wrote. You are not the experiment.

Straight answers.

How fast do you actually respond?

Critical issues get a technician engaged within the same business hour. Monitoring runs around the clock, so problems are often caught before anyone picks up the phone.

Can you take over from our current IT provider?

Yes. Documentation, account access and tooling migration all happen without downtime for your team — including the awkward handoff conversations.

Are we locked into a contract?

Managed IT is month-to-month after a 90-day onboarding commitment. No multi-year lock-in. Pricing is published on this site rather than quoted after a pitch.

Is custom software realistic for a small business?

That is the whole argument. Because you own what we build and there is no per-seat tax, the operating cost is usually a fraction of the stack it replaces. Whether it fits gets decided in the assessment, not guessed at.

Accepting new engagements

Fifteen minutes. One honest answer.

Bring the thing that eats your week. We will tell you whether it is an IT problem, a software problem, or neither — and what fixing it costs.